Save up to 70% on top hotels and resort brands anywhere in the world.
Your access includes unlimited booking of Resort weeks with up to 70% discount.
If you find your hotel cheaper online, we promise to credit you 110% of the difference.
TERMS AND CONDITIONS:
NETCOO Travel provides a subscription service that allows our members to access reservation services at discounted rates in hotels, and resorts (NETCOO Travel content) through the NETCOO Travel website – travel.NETCOO.com
Your NETCOO TRAVEL membership is active for the initial number of years your resort subscribed you or until terminated. To use the NETCOO TRAVEL service, you must have Internet access and an internet ready device, and provide a current, valid, accepted method of payment, which you may update from time to time ("Payment Method"). You can find specific details regarding your NETCOO TRAVEL membership by visiting our website and clicking on the "My Account" link available at the top of the pages of the NETCOO TRAVEL website.
2.1 Billing Cycle. The NETCOO TRAVEL charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your Payment Method.
2.2 Payment Methods. You can change your Payment Method by visiting our website and clicking on the "Your Account" link. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not change your Payment Method or cancel your account, we may suspend your access to the service until we have obtained a valid Payment Method. When you update your Payment Method, you authorize us to continue charging the updated Payment Method and you remain responsible for any uncollected amounts. This may result in a change to your payment dates. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.
2.3 You accept and understand that you are the only person responsible for the Data (as such term will be defined later on), by “Data” we are referring to any type of information (personal or not) that You enter into the Site, as well as any type of data that results from the use that You make of the Site. Additionally, You understand and accept that by using the Site you are the only person responsible for maintaining the confidentiality of the Data, as well as the confidentiality of any number or identification code (as a whole, referred to as “User ID´s”), confirmation numbers and/or passwords. Likewise, You commit to not distribute or reveal such information to a third party, therefore You are responsible for notifying NETCOO Travel the need to change or cancel any of the User ID´s, confirmation numbers, codes and/or passwords in case these have been or you believe they may have been an object of violation of confidentiality. You guarantee that you are legal age, with full legal capacity to make use of the Site, as well as capable to assume the responsibilities in which you may incur as a result from such use. You understand and agree that you are financially responsible, in such case, for all the activity and/or use that takes place on this Site, either from your part or from those that may use your User ID, confirmation number, code and/or passwords to access the Site. Likewise, You guarantee that all the Data provided by You or by those who may use your User ID is real, exact, updated and complete. In the event that you provide false, inexact, out of date or incomplete information and/or Data, the Intermediary reserves the right to suspend and/or terminate in advance the activity and the access to the Site, as well as deny any type of access to it in the present or future.
2.4 All travel components showed through the Site must be paid by using a credit card, other forms of payment are not accepted. All prices, redemption costs and / or additional charges are established in the currencies applied throughout the site, which you as an end consumer will need to select.
3.1 You can cancel your NETCOO TRAVEL membership at any time, and you will continue to have access to the NETCOO TRAVEL service through the end of your initial membership period or through the end of your current billing period in case you renewed your membership To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial-year membership period. To cancel, please email NETCOO TRAVEL at firstname.lastname@example.org. If you cancel your membership, your account will automatically close at the end of your current billing period. All reservations made on the NETCOO TRAVEL website shall be respected regardless of account closure.
4.1 You must be 18 years of age, or the age of majority in your province, territory or country, to become a member of the NETCOO TRAVEL service.
4.2 The NETCOO TRAVEL service and any reservation made through the service are for your personal and non-commercial use only. During your NETCOO TRAVEL membership we grant you a limited, non-exclusive, non-transferable license to access the NETCOO TRAVEL service and view NETCOO TRAVEL content. Except for the foregoing limited license, no right, title or interest shall be transferred to you. You agree not to use the service for commercial purposes or resale. In case of breach of the aforementioned, NETCOO Travel has the right to cancel the Membership and all the pending reservations made through it.
4.3 Reservations made through the NETCOO TRAVEL service are subject to Terms specified in the reservation confirmation. Terms of the reservations can be reviewed on the reservation confirmation or on the NETCOO TRAVEL member website.
4.4 Cancelations or changes to the reservations made on the NETCOO TRAVEL website are subject to terms of the reservation. Additional fees may apply to any changes or cancelations.
4.5 NETCOO TRAVEL regularly makes changes to the service, including the list of services, suppliers of services, and terms of service.
If you have any questions, please feel free to contact us at the following address.
Att: Marketing Director
Privacy Statement Summary:
Who will use my data?
We use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to this website, new services and special offers we think you will find valuable. You may notify us of your desire not to receive these offers by clicking the unsubscribe link contained in each such email.
We may also use your data to process financial products and services. We will only process your data in relation to financial service with your explicit consent.
What will happen if I contact you?
If you contact us we will use your information to send you the information you have requested and updates, offers and other information that we think you will be interested in.
What data will be stored?
We will store your personal details, such as email and phone number details in order to provide our services to you. We will store details of purchase enquiries, purchases, and related financial information as required.
What data will be shared?
We will not share your data with any third parties other than as described here. We will share your information with any regulator or legal body that requests it.
Your data will be stored only for 2 years after you have deactivated your membership with use after which time your data will be deleted.
Who can access my data?
We will never sell, share or otherwise distribute your data to any other third party.
How is my data kept secure?
We will store your data on secure Germany based servers which will be processed in the Germany. We use industry standard security protocols/technology to secure data.
We take your privacy seriously and will only use your personal information to provide the products and services you have requested from us and to send you information about products and services you may be interested in. We will never sell, share or use your personal information other than as described here.
This policy sets out how we will use and share the information that you give us. This policy describes your relationship with Inspiramexico Inc /NETCOO Travel.
The Data Protection Act 1998 (DPA) and General Data Protection Regulation (GDPR) describes how organizations must collect, handle, process and store personal information.
These rules apply regardless of whether data is stored electronically, on paper or on other materials.
To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully. GDPR is underpinned by eight important principals. These say that personal data must:
take these responsibilities seriously, this document describes our approach to data protection.
This policy helps to protect us from data security risks, including:
Who We Are And How To Contact Us
NETCOO Travel is a trading name of Inspiramexico Inc which is registered in United States of America and Netcoo Publishing International Limited that is registered in Warendorf, Germany and is registered with the Information Commissioner’s Office under the Data Protection Act 1998. The data controller is: Netcoo Publishing International Limited. You can contact us in any of the following ways:
Phone: +49 (0) 2581 - 789 650
Post: NETCOO Travel
NETCOO TRAVEL is an online accommodation supplier. This policy relates to users of NETCOO TRAVEL. Processing of your data is required in order to offer you these services. This policy applies to individuals who have shared their data with NETCOO TRAVEL as either a customer, employee, supplier or in any other capacity.
It applies to all data that the company holds relating to identifiable individuals, even if that information technically falls outside of the DPA and GDPR. This can include:
Type of data
Lawful basis for processing
To register you as a new customer
Performance of a contract with you
To process and deliver the products and services you request including managing payments, fees and charges, and to collect and recover money owed to us
(a) Performance of a contract with you,
(a) Performance of a contract with you,
To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
(a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise,
To deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising
Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy
To make suggestions and recommendations to you about goods or services that may be of interest to you
Necessary for our legitimate interests to develop our products/services and grow our business
What this policy applies to
This section describes the lawful basis for processing your data and applies to the information about yourself that you choose to provide us with or that you allow us to collect. This includes:
How your information will be used
We will only use your personal data for the purposes for which we collected it and as you would reasonably expect your data to be processed and only where there is a lawful basis for such processing, for example:
We may collect and process information about you, including your name, date of birth, address, contact details (including email address and mobile phone number), product and service details, purchase history and data collected as part of any finance application or payment (including previous addresses, employment details and bank account details). We may take personal information from:
Personal data we receive will be used for the purposes it was provided, including:
In accordance with your preferences, we may also use your personal information to provide you with information about products, services, promotions and offers that may be of interest to you. We may use your personal information in order to ascertain the services, promotions and offers that are likely to be of particular interest to you. This document explains how you can change whether to receive this information. Please note that, even if you choose not to receive this information, we may still use your personal information to provide you with important services communications, including communications in relation to any purchases you make or services you use.
How to change your preferences
We operate in line with EU GDPR (May 2018) data protection guidelines. We respect your rights and will respond to any request for access to personal information and requests to delete, rectify, transfer, data and to stop processing. We will also advise you on how to complain to the relevant authorities, namely the Information Commissioner’s Office. Any requests or objections should be made in writing to the Data Controller or you can visit our website, call, or email us to contact us to change your preferences at anytime.
Scope of Agreement
We may from time to time use your information for marketing, account management or relationship management purposes. The main purpose of this is to provide you with information about goods and services which we think may be of interest to you and/or to maintain any existing relationship we may have with you.
Opting out at a later date
Where you give your consent for us to process your data, for example when you agree to us sending you marketing information or where you agree to us processing financial data, you can contact us to amend or withdraw your consent at anytime. You can also choose to object to processing and request deletion of your data. We respect all user rights as defined in GDPR. If you have any comments or wish to complain please contact us.
How we store and process your data
Your data will be collected stored and processed in the UK only, we do not transfer your data outside the EU. Your data will be stored for up to 7 years to ensure we have records of service, payments, and other interactions we have with you.
In order to provide or services to you we use recognized third parties to take payment, conduct credit reports and other checks, manage our company accounts and provide banking services. We will store transactions, payment and order data for up to 7 years or for as long as required by EU financial and company regulations. These third parties may operate outside the EU, if this is the case we will ensure precautions are in place to protect your data.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to find out more about how the processing for the new purpose is compatible with the original purpose, please email us. If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing.
We may be legally obliged to disclose your personal information without your knowledge to the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information].
You will only receive marketing communications from us if you have:
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
We are a data controller. In relation to the information that you provide to us, we are legally responsible for how that information is handled. We will comply with the Data Protection Act 1998 and the GDPR (2018) in the way we use and share your personal data.Among other things, this means that we will only use your personal data:
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We may have to share your personal data with the parties set out below for the purposes described in this document:
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We will report any breaches or potential breaches to the appropriate authorities within 24 hours and to anyone affected by a breach within 72 hours.If you have any queries or concerns about your data usage, please contact us.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
We process personal data for the purposes of online marketing, which may include in particular the marketing of advertising space or the display of advertising and other content (collectively referred to as "Content") based on the potential interests of users and the measurement of their effectiveness.
For these purposes, so-called user profiles are created and stored in a file (so-called "cookie") or similar procedures are used, by means of which the relevant user information for the presentation of the aforementioned content is stored. This information may include, for example, content viewed, websites visited, online networks used, but also communication partners and technical information such as the browser used, the computer system used and information on times of use. If users have consented to the collection of their location data, these can also be processed.
The IP addresses of the users are also stored. However, we use available IP masking methods (i.e. pseudonymisation by shortening the IP address) to protect the user. In general, the online marketing process does not store any user data (such as e-mail addresses or names), but pseudonyms. This means that we as well as the providers of online marketing procedures do not know the actual identity of the users, but only the information stored in their profiles.
The information in the profiles is usually stored in the cookies or by means of similar procedures. These cookies can later generally be used on other websites that use the same online marketing process, read out and analyzed for content presentation purposes and supplemented with further data and stored on the server of the online marketing process provider.
Exceptionally, plain data can be assigned to the profiles. This is the case, for example, if the users are members of a social network whose online marketing process we use and the network links the profiles of the users in the aforementioned information. We kindly ask you to note that users can make additional agreements with the providers, e.g. by giving their consent during registration.
As a matter of principle, we only receive access to summarised information about the success of our advertisements. However, within the framework of so-called conversion measurements, we can check which of our online marketing procedures have led to a so-called conversion, i.e. to the conclusion of a contract with us, for example. The conversion measurement is used solely to analyze the success of our marketing measures.
Facebook pixels: With the help of Facebook pixels, it is possible for Facebook, on the one hand, to determine the visitors of our online offer as the target group for the presentation of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to users on Facebook and within the services of our partners cooperating with Facebook (so-called "audience network" https://www.facebook.com/audiencenetwork/ ) who have also shown an interest in our online offering or who have certain characteristics (e.g. interest in certain topics or products that can be seen on the basis of the websites visited) that we transmit to Facebook (so-called "custom audiences"). With the help of Facebook pixels, we also want to ensure that our Facebook ads correspond to the potential interest of the users and do not act as a nuisance. The Facebook pixel also enables us to track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were referred to our website after clicking on a Facebook ad (known as "conversion measurement").
Used services and service providers:
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Under the Data Protection Act, we are also permitted to share some information with third parties who use such data for non-marketing purposes (including credit and risk assessment and management, identification and fraud prevention, debt collection and returning assets to you).
Contacting us, exercising your information rights and Complaints
If you remain dissatisfied then you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:
Information Commissioner’s Office